Banking Resources & Tools

Online Banking

Bank Anytime, Anywhere

Experience the convenience of 24/7 access to your accounts from your computer. Our secure online banking platform puts complete control of your finances at your fingertips.

View Account Balances: Check your checking, savings, and credit card balances in real-time
Transfer Money: Move funds between your accounts instantly or schedule future transfers
Pay Bills: Set up one-time or recurring bill payments and never miss a due date
View Statements: Access up to 18 months of statements and download them anytime
Manage Cards: Activate cards, set spending limits, and report lost or stolen cards
Custom Alerts: Get notified of low balances, large transactions, and more
Send Money with Zelle®: Send and receive money with friends and family in minutes

Login to Online Banking

Key Features

Our online banking platform is designed with your needs in mind, offering powerful features that make managing your money simple and secure.

✨ What You Can Do:

View transaction history
Download statements (PDF)
Set up direct deposit
Open new accounts
Apply for loans
Update personal information
Chat with customer support

🔒 Bank-Grade Security: Your data is protected with 256-bit encryption, multi-factor authentication, and continuous fraud monitoring.

Mobile App

Banking in the Palm of Your Hand

Download our award-winning mobile app and take your bank with you wherever you go. Deposit checks, transfer money, pay bills, and more - all from your smartphone or tablet.

Mobile Check Deposit: Snap a photo of your check and deposit it instantly from anywhere
Fingerprint & Face ID Login: Quick and secure access with biometric authentication
Card Controls: Lock or unlock your debit card instantly if it's lost or stolen
Find ATMs & Branches: Locate the nearest ATM or branch with GPS navigation
Push Notifications: Real-time alerts for transactions, deposits, and account activity
Mobile Wallet: Add your cards to Apple Pay, Google Pay, or Samsung Pay
Budgeting Tools: Track spending, set budgets, and view categorized transactions

Mobile Features

Our mobile app has been recognized as one of the best in the industry, combining powerful functionality with an intuitive, easy-to-use interface.

📱 Quick Actions

Deposit checks, transfer money, and pay bills in just a few taps

🔔 Smart Alerts

Get instant notifications for transactions, low balances, and suspicious activity

💳 Digital Wallet

Pay with your phone using Apple Pay, Google Pay, or Samsung Pay

⭐ Rated 4.8/5 stars by over 50,000 users on the App Store and Google Play

Security Center

Your Safety is Our Priority

We're committed to keeping your accounts and personal information safe with advanced security features, fraud monitoring, and educational resources to help you stay protected.

Multi-Factor Authentication: Add an extra layer of security to your account with SMS codes or authentication apps
Real-Time Fraud Monitoring: Our systems monitor your accounts 24/7 for suspicious activity
Zero Liability Protection: You're not responsible for unauthorized transactions if reported promptly
Secure Login: 256-bit encryption protects your login credentials and personal data
Account Alerts: Get notified immediately of large transactions or unusual activity
Card Lock Feature: Instantly freeze your debit card if it's lost or stolen
Security Tips & Education: Stay informed about the latest scams and fraud prevention

Visit Security Center

Protect Your Account

While we provide industry-leading security, protecting your account is a shared responsibility. Here are important tips to keep your information safe.

Strong Passwords

Use unique, complex passwords and change them regularly. Never share your password with anyone.

Beware of Phishing

We'll never ask for your password via email or text. Don't click suspicious links or attachments.

Monitor Accounts

Review your account activity regularly and report any unauthorized transactions immediately.

Protect Personal Info

Never share account numbers, PINs, or security codes with anyone, including family members.

🚨 Report Suspicious Activity

If you notice unauthorized transactions or suspect fraud, contact us immediately at 1-800-555-AVFB or report it through online banking.

Financial Education

Build Your Financial Knowledge

Take control of your financial future with our comprehensive educational resources. From budgeting basics to investment strategies, we're here to help you make informed decisions.

Budgeting & Saving: Learn how to create a budget, build an emergency fund, and save for your goals
Credit Management: Understand credit scores, how to improve them, and manage debt effectively
Homeownership: Navigate the home buying process, from pre-approval to closing
Retirement Planning: Plan for a secure retirement with investment strategies and calculators
Small Business Resources: Access guides for starting and growing your business
Financial Calculators: Use our tools to plan loans, savings, and retirement
Video Tutorials: Watch short videos on key financial topics

Explore Education Center

Got Questions? We've Got Answers

Find quick answers to common questions about our banking services, accounts, and features.

Accounts & Banking

Opening an account is easy! Click the "Open Account" button on our homepage and follow the prompts. You'll need a government-issued ID, your Social Security number, and proof of address. The entire process takes about 10 minutes, and you can fund your account immediately.

Our basic checking account has no monthly maintenance fees and no minimum balance requirements. We also offer free ATM access at our 500+ locations nationwide. Some premium accounts may have monthly fees that can be waived by meeting certain requirements like direct deposit or maintaining a minimum balance.

With our mobile app, you can deposit checks anytime, anywhere! Simply log in to the app, tap "Deposit Check," take photos of the front and back of your endorsed check, enter the amount, and submit. Funds are typically available within 1 business day.

Yes! All deposits are FDIC insured up to $250,000 per depositor, per account ownership category. This means your money is protected even in the unlikely event that the bank fails.

Online & Mobile Banking

If you're a new account holder, you'll receive enrollment instructions when you open your account. Existing customers can enroll by visiting our website, clicking "Enroll," and following the steps. You'll need your account number, Social Security number, and a valid email address.

Absolutely. We use bank-level 256-bit encryption to protect your data, multi-factor authentication for secure login, and 24/7 fraud monitoring. We also offer zero liability protection, meaning you're not responsible for unauthorized transactions if reported promptly.

Our mobile app is available for iOS (iPhone and iPad) and Android devices. For iOS, you'll need iOS 14.0 or later. For Android, version 8.0 or higher is required. Download the app from the Apple App Store or Google Play Store.

Cards & Payments

If your card is lost or stolen, immediately lock it through our mobile app or online banking. Then call our 24/7 customer service at 1-800-555-AVFB to report it and request a replacement card. Your new card will arrive in 5-7 business days, or you can request expedited shipping for an additional fee.

Yes, our debit cards work worldwide wherever Visa or Mastercard is accepted. However, we recommend setting a travel notice through online banking or our app before you travel to prevent your card from being flagged for suspicious activity. International transaction fees may apply.

To dispute a transaction, log in to online banking or the mobile app, locate the transaction, and select "Dispute Transaction." You can also call customer service at 1-800-555-AVFB. We'll investigate the transaction and, if approved, issue a provisional credit to your account while we complete our investigation.

Customer Support

Our customer service team is available 24/7, 365 days a year. You can reach us by phone at 1-800-555-AVFB, through secure messaging in online banking, or via live chat on our website. For in-person assistance, our branches are open Monday-Friday 9 AM - 5 PM and Saturday 9 AM - 1 PM.

You can update your contact information anytime through online banking or the mobile app. Go to Settings > Profile, and update your address, phone number, or email address. You can also visit any branch or call customer service to make changes.

Still Have Questions?

Our customer service team is here to help 24/7

Call 1-800-555-AVFB Live Chat